Tips, Tricks & Best Practices

KInnanmaa
Member

If I use "Go to workflow" action, will the contact be removed from the current workflow?

SOLVE

If I use "Go to workflow" action in a workflow, will the contact be removed from the current workflow?

I want to send a set of contacts to a welcome automation from a separate automation. I would also still like to keep them in this separate automation for the next steps after some delays, so just making sure that they won't be removed.

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

If I use "Go to workflow" action, will the contact be removed from the current workflow?

SOLVE

Hi @KInnanmaa,

 

No, they will not be removed. They will enroll in the second workflow in parallel but remain in the first one and complete remaining actions there, too.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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KateGibbons
Participant

If I use "Go to workflow" action, will the contact be removed from the current workflow?

SOLVE

Helpful! Was just looking for this. 

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

If I use "Go to workflow" action, will the contact be removed from the current workflow?

SOLVE

Hi @KInnanmaa,

 

No, they will not be removed. They will enroll in the second workflow in parallel but remain in the first one and complete remaining actions there, too.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

KInnanmaa
Member

If I use "Go to workflow" action, will the contact be removed from the current workflow?

SOLVE

Perfect, thank you for the quick reply!

0 Upvotes