Jan 8, 2023 4:50 AM
We have just installed the Hubspot Live Chat feature to our website, (revolution.design) but it doesn't seem to work properly.
If i'm not mistaken it should be scrolling with the user (in other words, have a position: fixed;), however it just appears as a static element on the end of the page.
How can we make it so that it scrolls with the user?
Thanks so much for your help guys.
Jan 8, 2023 4:56 PM
Hi @kallami where did you add the HubSpot tracking code to Webflow?
Here is the knowledge base article for installing the tracking code - if you've added to the wrong place, it would cause the chat to not appear until the code is reached on the page (why it shows at the bottom).
Jan 8, 2023 5:00 AM
Jan 9, 2023 9:19 AM
Hi there Frank,
Thanks for getting back to me man.
Here are screenshots from the chatflow display settings
By installing I mean inserting the code into the </body> tag.
How do you think I should move forward?
Thanks so much!