Hubspot HTML Signature Issue

KHolmes7
Participant

Hi all,

 

I am wondering if anyone can help me out.

 

I am having some issues with using a converter (from MS Word to HTML) for my companies signatures. 

 

What seems to be happening is when I paste the created HTML into the "HTML" tab in "Email Signatures" within HubSpot - either the logo within the signatures is blackened or stretched, and this happens only when sending an email. In the preview box below it shows as normal.

 

Is there a compatible converter that works well with HubSpot?

 

FYI - We have tried to use the Signature Creator within HubSpot but from what we see, you can't add the "fine print"  that includes our partners and a couple of other important information.

0 Upvotes
3 Replies 3
SNigam
Contributor

Hello @KHolmes7 , 

 

Can you please send me that HTML your are using because I think when you copying from word file it also copies the styles applied on that word file. Please provide me that HTML part you are using I want to see that. 

 

I will definetly help you.

 

Thank you

KHolmes7
Participant

Hi @SNigam ,

 

Thank you for your response, however, I have finally got help to sort the problem. All is working properly now.

 

Appreciate the reachout.

 

Thank you!

SNigam
Contributor
Oo good to hear that your issue have solved and yes you can mark this ticket as solved.

Thank you