HubSpot Visualforce Page issue

[SMurphy4]

I have a HubSpot-Salesforce integration set up and have added the HubSpot Visualforce page to the Contact page layout (I am using Salesforce Classic currently).  If I log in to Salesforce on one laptop and navigate to a Contact detail page, I successfully see the information I expect:

If I log out of that laptop and log into Salesforce on a different laptop as the same user and navigate to the contact, I get the following error:  

Any insight on why this might be happening would be appreciated.

[kvlschaefer]

Hi @SMurphy4,

Thank you for reaching out! 

It sounds like this may be a local issue related to the second laptop as the first laptop you reviewed this on is displaying the record correct? 

In order to determine if this is a caching issue, may I get you to clear your cache and cookies and view the record in Incognito mode, please? I've included a couple of step-by-step articles below from Google below for you. 

Google | Clear cache and cookies

Google | Incognito mode

Can you try those steps out and let us know how it goes?

Thank you!

Best,

Kristen

[SMurphy4 · Accepted solution]

Hey Kristen.  Thanks for getting back.  Clearing the cache didn't work and using an Incognito window causes Third Party cookie issues.  I think there was a mismatch between who I was logged into Salesforce as and who I was logged into HubSpot as.  But I did get it corrected by allowing all cookies and logging in correctly.  Thanks again.