HubSpot Email Receipt from Stripe Integration Transaction (Problem)

[DModernAI]

After a successful payment is made with the HubSpot - Stripe Integration, HubSpot sends an payment receipt to the user.

Our company's branded logo in the receipt does not render correctly here:

As seen in the purple & black rectangle above that is supposed to be our logo.
- The logo renders correctly in every other instance within hubspot and mail.
- I can't find anywhere to edit or disable this automated receipt email from HubSpot.
 - I also tried changing the logo size and format (png, svg) and none of it worked.

Please let me know how I can fix this as it is a critical bug for us to accept payments.

[Waqas56]

If you're encountering a problem with HubSpot email receipts related to a Stripe integration transaction, the issue could stem from configuration or communication between Stripe and HubSpot. Here are common reasons for such issues and steps to troubleshoot and resolve them:

[DModernAI]

Hi, I believe you forgot to finish your message by listing the steps to troubleshoot