Tips, Tricks & Best Practices

frankwagman1
Participant

How to indicate a phone number is verified or good

SOLVE

Hi,

 

don't know if anyone else encounters this problem but sometimes you have multiple phone numbers for a prospect and you're not sure which one is good - You can create a phone verified field with a checkbox, but I noticed you can also put an emoji in the phone field (Windows- . [period]. Put a little smiley face by it - it doesn't appear to interrupt the dialer. 😀

1 Accepted solution
PamCotton
Solution
Community Manager
Community Manager

How to indicate a phone number is verified or good

SOLVE

Hello @frankwagman1, you are correct, I was able to add an emoji on the phone number field, but this did not interfere with me calling the number or gave me an error like you mentioned. 

I was able to find this community post here if you are or work with a developer there may be able to create a validation field in a form. However, we are able to add a section for the country code drop-down menu and then set a minimum/maximum number of digits for the total number of digits. If the customer goes over or under this limit, a red error will appear.

 

I hope this information helps.

Kindly,

Pam

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3 Replies 3
PamCotton
Community Manager
Community Manager

How to indicate a phone number is verified or good

SOLVE

Hello @frankwagman1 , just to ensure you are referring to a phone number field in a form or inside a contact record?  The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

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frankwagman1
Participant

How to indicate a phone number is verified or good

SOLVE
This is the phone number field under contact. Apparently it can create an
emoji without interfering with the dial function.
0 Upvotes
PamCotton
Solution
Community Manager
Community Manager

How to indicate a phone number is verified or good

SOLVE

Hello @frankwagman1, you are correct, I was able to add an emoji on the phone number field, but this did not interfere with me calling the number or gave me an error like you mentioned. 

I was able to find this community post here if you are or work with a developer there may be able to create a validation field in a form. However, we are able to add a section for the country code drop-down menu and then set a minimum/maximum number of digits for the total number of digits. If the customer goes over or under this limit, a red error will appear.

 

I hope this information helps.

Kindly,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !




0 Upvotes