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How to hide e-mail communication for others

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New Contributor

Because some communication intern/extern can be very political sensitive, I wanna know if it is possible to communicate with clients or prospect by email, which is not visible for other HubSpot users?

 

 

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Community Manager

Hi @arjanhoogland,


I wanted to share this thread with you which answers this question. 

 

The best way to scope how users can see different interactions is to change their permissions.

 

Thank you,

Jenny


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Regular Contributor

Hi @arjanhoogland,

 

Depending on what your management setup is, you could make it so only the person who owns (is assigned to) the contact and super admins can view that contact.

 

To do this, please use Hubspot Permissions as mentioned in the previous comment; however, this solution may work better to negate downgrading someone's permissions in totality.