How to change domain name?

fontventa
Member

Hi all. I don't have experience with Hubspot. My client changes the Company's name and we are changed the domain name. I need to change the domain in Hubspot also. How can I change it and what I need to change for e-mail integration in the new domain?

Also, I'm looking for a support e-mail or form but I don't find it in the web. I only find a chat and I answered there but nobody answer me.

Thanks a lot.

 

Roberto.

 

0 Upvotes
1 Accepted solution
roisinkirby
Solution
HubSpot Product Team
HubSpot Product Team

Hey @fontventa

 

To change the domain for your CRM that's associated with your account, navigate to Settings in your HubSpot Sales account. Then follow these steps:

  1. Click Install Code & Tracking in the left sidebar menu.
  2. Click the Tracking code tab.
  3. Enter your domain in the Domain field.
  4. Click Save

 
 

View solution in original post

7 Replies 7
Tobias_Hobert
Participant

Is it possible to change users login mail adress to a new domain?

 

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Hi @Tobias_Hobert,

 

Not as a mass update but by every single user, yes: https://knowledge.hubspot.com/account/how-do-i-change-the-email-address-of-a-user

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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Tobias_Hobert
Participant

Thanks a lot, it worked

0 Upvotes
roisinkirby
Solution
HubSpot Product Team
HubSpot Product Team

Hey @fontventa

 

To change the domain for your CRM that's associated with your account, navigate to Settings in your HubSpot Sales account. Then follow these steps:

  1. Click Install Code & Tracking in the left sidebar menu.
  2. Click the Tracking code tab.
  3. Enter your domain in the Domain field.
  4. Click Save

 
 
guillopuig
Member

Hello. How can I change the Account Name that shows in the upper right corner. It is the same as the old one, even after changing the company / domain name. Thanks!

**** NEVERMIND - I cleared cache and refreshed. It updated. *****

sharonlicari
HubSpot Alumni
HubSpot Alumni

I'm glad you were able to resolve this @guillopuig 

 

Best

Sharon


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0 Upvotes
aneliya
Participant

Thank you @roisinkirby 

It really helped 🙂