How to attach file to a template?SOLVE
May 31, 2018 6:52 AM
When you're creating templates, unlike adding a link, i do not see any option of attaching a file, let's say if i want to add a brochure, i simply can't do that.
Is there any way around this?
Solved! Go to Solution.
May 31, 2018 7:25 AM - edited Nov 19, 2019 6:06 AM
Q: How to attach file to a template?
Short A: You don't.
Not only don't HubSpot templates work that way, neither does HubSpot email. We suspect this is mainly because those 'attachments' (if they were available) would offer very limited engagement intelligence if any.
The preferred solution and HubSpot best practice is to add a CTA to your template (&/or email). That CTA can be an image (e.g., cover of your brochure) and can link back to a full page PDF, or landing page (even better) that delivers deep engagement intelligence.
It's not good enough to just see who opens email, or an attachment. We need to know if and when they click on our assets and how long they spend viewing them.