How do you report on repeat customers?SOLVE
Mar 17, 2017 12:09 AM
There are so many ways to report on NEW customers in Hubspot, but what do you do when you want to track campaign results that include repeat customers along with new customers?
I tend to rely on workflows, with the goal set to monitor a particular sales condition. Any other approaches?
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Mar 22, 2017 2:53 PM
I can see the value on an easy way to report on repeat customers and currently on ideas.hubspot.com there is a post by another HubSpot customers requesting a similar feature. I have linked to that idea, here, and suggest that you take a look at it and comment on it.
Workflows and goal conditions is a great way to go about this because it does allow you to unenroll people when they meet certain criteria for the sale. I would recommend to taking a look at contact properties that you use for displaying repeat customers and you could build lists out based on those contact properties.