Tips, Tricks & Best Practices

Roynal
Contributor

How did you land your first 10 customers?

SOLVE

What are some best practices in terms of outreach, cold email and things that you followed to get your first 10 customers?

0 Upvotes
2 Accepted solutions
danmoyle
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

How did you land your first 10 customers?

SOLVE

Interesting question @Roynal

I may not come at this exactly as others, but here's my $0.02. 

I found my first 10 customers not through cold outreach, but through relationships. I built relationships through IRL interactions and social media, bringing value and asking for business once I did. So for me, it's about content creation and distribution, engaging with people I can help and who may possibly want more help, and then making the ask. 

 

Sounds real woo-woo and new age, but it's the truth. I avoid cold outreach and lists, and instead work on creating value and developing relationships. 😊

 


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Dan Moyle

HubSpot Advisor

Learning Ops | Impulse Creative

[he/him/his]

239-244-8812 | 269-330-4696
dan@impulsecreative.com
https://impulsecreative.com/

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Jnix284
Solution
Guide | Partner
Guide | Partner

How did you land your first 10 customers?

SOLVE

Hi @Roynal ,

 

I have to agree with @danmoyle with creating connections, I think it is essential. Think less B2B or B2C and more H2H (human 2 human) - that's not mine, I just loved it as soon as I heard it.

 

I have worked with a lot of small local businesses and my advice to them is to be where your customers are.

 

Just because you are in SaaS and you can't physically get out and meet your customers, it doesn't mean you can't meet your customers where they are.

 

Who is your ideal customer and where do they hang out online?

 

If you haven't already, highly recommend the HubSpot Inbound Marketing Certification.

 

edited to add HubSpot Inbound Sales Certification, sometimes I get a little too marketing focused.

 

Best of luck with the new endeavor!

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5 Replies 5
Jnix284
Solution
Guide | Partner
Guide | Partner

How did you land your first 10 customers?

SOLVE

Hi @Roynal ,

 

I have to agree with @danmoyle with creating connections, I think it is essential. Think less B2B or B2C and more H2H (human 2 human) - that's not mine, I just loved it as soon as I heard it.

 

I have worked with a lot of small local businesses and my advice to them is to be where your customers are.

 

Just because you are in SaaS and you can't physically get out and meet your customers, it doesn't mean you can't meet your customers where they are.

 

Who is your ideal customer and where do they hang out online?

 

If you haven't already, highly recommend the HubSpot Inbound Marketing Certification.

 

edited to add HubSpot Inbound Sales Certification, sometimes I get a little too marketing focused.

 

Best of luck with the new endeavor!

danmoyle
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

How did you land your first 10 customers?

SOLVE

Yes @Jnix284! H2H! I loved that the first time I heard it, too. We as people do business with people we get to know, like and trust. While that extends to brands, it's th humans at the heart. 

 

🙌

 


Did this post help solve your problem? If so, please mark it as a solution.


Dan Moyle

HubSpot Advisor

Learning Ops | Impulse Creative

[he/him/his]

239-244-8812 | 269-330-4696
dan@impulsecreative.com
https://impulsecreative.com/
danmoyle
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

How did you land your first 10 customers?

SOLVE

Interesting question @Roynal

I may not come at this exactly as others, but here's my $0.02. 

I found my first 10 customers not through cold outreach, but through relationships. I built relationships through IRL interactions and social media, bringing value and asking for business once I did. So for me, it's about content creation and distribution, engaging with people I can help and who may possibly want more help, and then making the ask. 

 

Sounds real woo-woo and new age, but it's the truth. I avoid cold outreach and lists, and instead work on creating value and developing relationships. 😊

 


Did this post help solve your problem? If so, please mark it as a solution.


Dan Moyle

HubSpot Advisor

Learning Ops | Impulse Creative

[he/him/his]

239-244-8812 | 269-330-4696
dan@impulsecreative.com
https://impulsecreative.com/
kvonloesecke
Community Manager
Community Manager

How did you land your first 10 customers?

SOLVE

Hi @Roynal,

 

This is a great question!

 

I'll add some of our top contributors to get this conversation going!

Hey @danmoyle@Jnix284@karstenkoehler@Sam62@GeorgeBThomas@Olivia_Bagnall@myles4 - How did you get your first clients? Which outreach techniques did you use?

 

Thank you!

 

Best,

Kristen


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danmoyle
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

How did you land your first 10 customers?

SOLVE

Thanks for the tag @kvonloesecke. Always appreciate being thought of in these discussions! 

 


Did this post help solve your problem? If so, please mark it as a solution.


Dan Moyle

HubSpot Advisor

Learning Ops | Impulse Creative

[he/him/his]

239-244-8812 | 269-330-4696
dan@impulsecreative.com
https://impulsecreative.com/