I'm Evelyn from the Product Marketing team at HubSpot, and I'm working on a project to better understand how our customers discover and learn about new features. Your insights will help us improve how we communicate updates and ensure you're getting the most value from HubSpot.
We know there are many ways to stay informed about HubSpot's latest features and updates, and we're curious about what works best for you. Some common channels include:
Releases & Updates blog
HubSpot webinars
Community discussions
In-app notifications
Your HubSpot account manager
hubspot.com/new
But we want to dig deeper. What makes certain channels more valuable to you than others? Have you experienced any challenges in staying up-to-date with our releases? Are there specific types of updates you find particularly important to know about right away?
Your feedback will directly influence how we approach feature announcements and educational content moving forward. No detail is too small – we're interested in hearing about both positive experiences and areas where we could improve.
Looking forward to learning from your experiences and using your insights to enhance how we communicate about new features!
