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Having Communication History on Custom objects



I created a custom object that is associated to deals, contacts and companies.


However, the email/call communication from those objects doesn't show on my custom object.


I'm unsure how to investigate the problem/fix it.


Thanks for your help



1 Reply 1
Community Manager
Community Manager

Having Communication History on Custom objects

Hi @dmattauch 


Thank you for reaching out. 


From what I can see here, it seems it should be possible with deals and tickets. However, it is not possible with contacts and companies but I can see how it can be useful so I'd recommend upvoting this Idea in our Ideas Forum regarding this. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes. 


If this does not work with deals, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and specific examples about this. 


Thank you!



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