I created a custom object that is associated to deals, contacts and companies.
However, the email/call communication from those objects doesn't show on my custom object.
I'm unsure how to investigate the problem/fix it.
Thanks for your help
Jul 19, 2022 5:29 AM
Thank you for reaching out.
From what I can see here, it seems it should be possible with deals and tickets. However, it is not possible with contacts and companies but I can see how it can be useful so I'd recommend upvoting this Idea in our Ideas Forum regarding this. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes.
If this does not work with deals, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and specific examples about this.