Tips, Tricks & Best Practices

EGonzales
Participant

HELP I can't get a field into my form!

SOLVE

All settings indicate i should be able to add this field to a form, yet when i drag it in, it wont drop in! I deleted the field and started over in case it was just a glitch and STILL i cannot get this property into my form. WHAT IS HAPPENING!! 

 

Screen Shot 2022-02-07 at 10.38.37 AM.png

0 Upvotes
2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

HELP I can't get a field into my form!

SOLVE

Hi @EGonzales,

 

Have you tried clearing your cache or another browser? If that doesn't work, could you provide more context, is this a contact property for a contact form?

 

Best regards

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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View solution in original post

AGarson
Solution
Participant

HELP I can't get a field into my form!

SOLVE

Revising the form in an incognito worked for me.

View solution in original post

4 Replies 4
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

HELP I can't get a field into my form!

SOLVE

Hi @EGonzales,

 

Have you tried clearing your cache or another browser? If that doesn't work, could you provide more context, is this a contact property for a contact form?

 

Best regards

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

GLyons
Participant

HELP I can't get a field into my form!

SOLVE

I have the exact same thing happening to me. I have a dropdown select field, that is a contact property, for a contact form, and it won't allow me to drag and drop that field into any form. It just won't stick. I cannot find a reason why, or a resolution. 

0 Upvotes
DianaGomez
Community Manager
Community Manager

HELP I can't get a field into my form!

SOLVE

Hi @GLyons hope you are doing well!

 

Could you please try it in an incognito window to corroborate it is not something related with cookies or cache.

 

Thanks, 

Diana


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AGarson
Solution
Participant

HELP I can't get a field into my form!

SOLVE

Revising the form in an incognito worked for me.