HELP I can't get a field into my form!

[EGonzales]

All settings indicate i should be able to add this field to a form, yet when i drag it in, it wont drop in! I deleted the field and started over in case it was just a glitch and STILL i cannot get this property into my form. WHAT IS HAPPENING!! 

[karstenkoehler · Accepted solution]

Hi @EGonzales,

Have you tried clearing your cache or another browser? If that doesn't work, could you provide more context, is this a contact property for a contact form?

Best regards

[EGonzales]

This helped! thank you! 

[CGoodwinOlsen]

I had the same issue! Opening the form in Incognito worked though - I was finally able to add the problem property to the form.  Hope the same works for others who might stumble upon the same issue.

[kvlschaefer]

Thanks for sharing how you solved this, @CGoodwinOlsen!

[karstenkoehler · Accepted solution]

Hi @EGonzales,

Have you tried clearing your cache or another browser? If that doesn't work, could you provide more context, is this a contact property for a contact form?

Best regards

[GLyons]

I have the exact same thing happening to me. I have a dropdown select field, that is a contact property, for a contact form, and it won't allow me to drag and drop that field into any form. It just won't stick. I cannot find a reason why, or a resolution. 

[DianaGomez]

Hi @GLyons hope you are doing well!

Could you please try it in an incognito window to corroborate it is not something related with cookies or cache.

Thanks, 

Diana

[AGarson · Accepted solution]

Revising the form in an incognito worked for me.