Formatting Issue email signature generator

[VMiles7]

Hi all, hopefully I am posting this is in the right place...

I have created an email signature using the Hubspot free email signature generator and I am experiencing formatting issues when I copy it across to my "Apple Mail." None of the formatting pulls across such as; font colours, social media links etc. It's become super frustrating as I have tried various ways to get around this issue.

Apple tried to assist me with no luck and my email provider; "Ionos" could not help me either. 

Any tips or pointers from you would be grately appreciated!!! Thank you.

[kennedyp · Accepted solution]

Hi @VMiles7! Welcome to the Community-- happy to have you here 😊

I understand you are having trouble copying your signature to Apple Mail. Thanks for trying out some initial troubleshooting and reaching out to Apple and your email provider. 

Can you clarify how you are trying to copy the signature over? The typical recommendation for Apple Mail is to copy the signature HTML as described in this HubSpot blog post. I also found a similar thread with a solution for embedding a HubSpot signature in Apple Mail. 

Please let me know if I did not understand your questions or if you need additional clarification!

Best, 
Kennedy

[VMiles7]

Hi Kennedy,

Thank you so much for taking the time to reply to my post. You understood me perfectly and have resolved my issue!!! I am so happy! My email signature is now displaying exactly as it should!

I am honestly super grateful for you replying to me with this solution, as it has literally taken me days to try and fix this formatting issue by myself and spending time in conversations with Ionos and Apple, which they could not resolve. 

You're a superstar! Thank you once again.

I hope you have a lovely weekend!

[kennedyp]

Woohoo!! So happy to help @VMiles7 🎉

Have a great rest of your week! 

Best, 
Kennedy