Files - Replacing a new PDF with an old one

SOLVE
Sarah_K
Participant

Hi! According to this article (https://community.hubspot.com/t5/Blog-Website-Page-Publishing/Replacing-PDFs/m-p/176579) I should have a place to replacet the PDF I have uploaded, but these screen shots look like a slightly older interface. I don't have the option to replace.  I can copy the URL or I can open it in a new window but it doesn't give me the place to replace it here. It also isn't showing up as being used on a landing page, but maybe that won't show up here.

Is there a new or another way to replace files w/o changing the URLs? Almost like a check-out check-in! Thanks for any help any one can provide.Screen Shot 2018-11-12 at 8.43.45 AM.png

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Accepted Solutions
MFrankJohnson
Solution
Thought Leader

_hubspot-button-accept-as-solution-gif-v00.gif

 

Q: I should have a place to replacet the PDF I have uploaded?

 

Short A: You are correct.

 

Longer A:

- (see image)hubspot-marketing-files.png

 

- (see image)

hubspot-marketing-files-gif.gif

 

Can't wait to see what we can help you build on HubSpot today.

 

Best,
Frank

Remote  B2B Digital Marketing Manager


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MFrankJohnson.com | Connect on LinkedIn

Find posts quickly ... accept this solution now.

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


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6 Replies 6
MFrankJohnson
Solution
Thought Leader

_hubspot-button-accept-as-solution-gif-v00.gif

 

Q: I should have a place to replacet the PDF I have uploaded?

 

Short A: You are correct.

 

Longer A:

- (see image)hubspot-marketing-files.png

 

- (see image)

hubspot-marketing-files-gif.gif

 

Can't wait to see what we can help you build on HubSpot today.

 

Best,
Frank

Remote  B2B Digital Marketing Manager


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Connect on LinkedIn

Find posts quickly ... accept this solution now.

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


HubSpot's Hiring World-Wide!

View solution in original post

Sarah_K
Participant

Thank you! Thanks to you I was able to figure out where to go to replace the link, but when it's loading as replaced, the same file is still showing up. Not sure. User error?

MFrankJohnson
Thought Leader

You'll need to refresh the screen (and maybe even clear the cache).

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


HubSpot's Hiring World-Wide!

JMayne
Participant

Is there a way to force a fresh view of the file? I.e. we're sending out emails to contacts to view the 2021 version of a file that they likely will have downloaded the 2020 version. Can we do something to ensure they see the latest version rather than the 2020 one they have in their cache?

0 Upvotes
ABR
Member

In the Video folder in File Manager Tool,  when I navigate to a video and click directly on the file, I do not see the Replace button option in the slide-in pane.  Only Download, Archive and Delete are available.  Where is the Replace button?

 

Thank you 

0 Upvotes
jwiedenheft
Contributor

@ABR - Looks like Videos might be treated differently than other files right now. Here's another post describing your issue: https://community.hubspot.com/t5/HubSpot-Ideas/File-Manager-Video-Replacement/idi-p/341029 

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