Failed Payment

ALaguros · ‎Aug 15, 2024

Hi,

Does anyone know how to set up a workflow in HubSpot to notify us every time the payment has failed? It only notifies me once the payment fails. We want to be notified whenever the payment fails (2nd,3rd,4th...)

Josh · ‎Aug 15, 2024

Hi @ALaguros,

Have you tried using a workflow with enrollment criteria with the status of failed and allowing for re-enrollment?

Josh

Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.

HubSpot Diamond Partner & HubSpot Certified Trainer

Schedule a Meeting with Josh

View solution in original post

NPizza4 · ‎Aug 16, 2024

Thank you, Josh! This works

Josh · ‎Aug 15, 2024

Hi @ALaguros,

Have you tried using a workflow with enrollment criteria with the status of failed and allowing for re-enrollment?

Josh

Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.

HubSpot Diamond Partner & HubSpot Certified Trainer

Schedule a Meeting with Josh

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