Failed Payment

[ALaguros]

Hi,

Does anyone know how to set up a workflow in HubSpot to notify us every time the payment has failed? It only notifies me once the payment fails. We want to be notified whenever the payment fails (2nd,3rd,4th...)

[NPizza4]

Thank you, Josh! This works

[Josh · Accepted solution]

Hi @ALaguros,

Have you tried using a workflow with enrollment criteria with the status of failed and allowing for re-enrollment?

Josh