Tips, Tricks & Best Practices

Stasi
Participant

Exporting Contacts

I tried to export my contacts but all the information in my view does not get downloaded. I added city to my view and it is missing in the export.xport, but does when I select all fields. I have city added to my

0 Upvotes
LeslyMargot
Member

Exporting Contacts

@Stasi una vez que hayas colocado la propiedad en "editar columnas" debes darle guardar y evidenciar que si se visualice dentro de tu vista, posterior a ello solo exportas la vista.

LeslyMargot_0-1637170906623.png

 

Stasi
Participant

Exporting Contacts

Thanks,

It's a bit hard to understand your reply 100%, but I think I do and I have done this. I have added the City in the view and saved it and it is there permanently, even then when I do the export my view it does not come in the .xls output.
0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Exporting Contacts

Hi @Stasi,

 

Have you tried exporting "All properties on records"?

 

karstenkoehler_0-1637136734340.png

 

Just to confirm, the column doesn't appear in the export file at all?

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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Stasi
Participant

Exporting Contacts

Yes, that works, but the point is to just download the information I want rather than everything.
It is just this one record that won't download
0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Exporting Contacts

@Stasi, are you referring to a record or to a column (property)? If it's the latter and it doesn't show up in the export file, it might simply be a bug and the workaround would be to export all properties.

 

Best regards

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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0 Upvotes
Stasi
Participant

Exporting Contacts

A column property, yes it's most likely a bug, so someone should fix it.
It looks like I will have to export everything, which defeats the purpose of just downloading your property view.
Thanks and I hope you are the person that can get the bug fix initiated.
0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Exporting Contacts

Hi @Stasi,

 

I can't, I do not work for HubSpot 😉

 

Best regards

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.