Exclude Pipeline Name from Tickets Status Report

[TCastillo1]

We only have 1 ticket pipeline which is 'Investor Relations' and would like to exclude 'Investor Relations' from each label. Is that possible?

[ChrisoKlepke · Accepted solution]

Hey @TCastillo1 , 

You might have some luck with the Custom Report Builder instead of the Single Object Builder. Of course, you don't need, its capabilities in this case and there are some drawbacks like Dashboard filtering. But it appears to handle the labels for one pipeline a bit better. 

If you found this post helpful, consider helping others in the community to find answers faster by marking this as a solution. I'd really appreciate it. 

Cheers, 

Chriso

[AnaWilliam]

Thank you Christoph! this work for me 😊

[TCastillo1]

Thanks Chriso! I was able to utilize this feature instead and it works. However, one of the limitations is the color palette. I'm only able to use one color for all the categories of the ticket status. Do you know if there is a workaround this?

[karstenkoehler]

Hi @TCastillo1,

As far as I know, there aren't any specific settings to remove this, unfortunately.

Best regards!