Tips, Tricks & Best Practices


Email from Intercom Inbox to Hubspot



We are using Intercom inbox for support emails (Using, and would like to add them to Hubspot of course. 

Can I setup a automatic BCC or in any other way doing this?



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Asesor destacado | Partner
Asesor destacado | Partner

Email from Intercom Inbox to Hubspot

Hey @RobertAreno according to the intercom forums it's not currently possible to add a custom bcc to outgoing emails in intercom. So it wouldn't be possible to log the emails. 


Have you looked into the intercom HubSpot integration however? 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion

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