Tips, Tricks & Best Practices

RobertAreno
Member

Email from Intercom Inbox to Hubspot

Hi!

 

We are using Intercom inbox for support emails (Using Hello@domain.com), and would like to add them to Hubspot of course. 

Can I setup a automatic BCC or in any other way doing this?

 

 

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TomM2
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Email from Intercom Inbox to Hubspot

Hey @RobertAreno according to the intercom forums it's not currently possible to add a custom bcc to outgoing emails in intercom. So it wouldn't be possible to log the emails. 

 

Have you looked into the intercom HubSpot integration however? 

Tom Mahon
Technical Conlsultant | Solutions Engineer | Community Champion
Baskey Digitial

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