Do contacts have to be marketing enabled to be used for 1:1 Sales Sequences

[PStruckmann]

Dear All , 

we are considering to upgrade to sales professional . neither the forum nor our hubspot rep seems to be able to answer the simple question if we require contacts that are enabled in 1 : 1 sales auotmated messages through sequences ( mostly existing customers ) need to be marketing anbled customers . 

appreicate an answer  as we cant find this anywhere . 

this is not for marketing or Worflows , simply for following up on leads from existing customers eg. 

with best regards

Patrick

[karstenkoehler · Accepted solution]

Hi @PStruckmann,

Contacts do not have to be marketing contacts to be enrolled in sequences or to receive one-to-one emails.

See here: https://knowledge.hubspot.com/contacts/marketing-contacts

"When purchasing a Marketing Hub subscription, you select a contact tier to set a limit to the number of contacts you’ll engage with through HubSpot’s marketing tools each month."

Sequences and one-to-one emails are sales tools.

Best regards!