Conditional Content in Email Campaign

[KNichols]

Hello,

I'm coming from ActiveCampaign, which had a really nice feature where you could hide content in an email based on field values, list membership, tags, etc. 

Does something similar exist in HS? So far I've only found Smart Rules, but that only applies to the subject line and sender.  I'm interested in hiding an article in our newsleter if the contact is not on a specific list.

Thanks in advance!

[JoelHughes]

Hi, 

just to say that the 'conditional content' function in Active Campaign was very powerful and would be a great addition here

Joel Hughes

[CKrohn]

This would be a fantastic feature!

We send out subscription reminders to our customers, and it would be great to only include informaton on their discount if they have a discount in their subscription.

[LBodo]

Not being able to hide modules when a rule isn't met is a huge limitation for us.  I want to be able to leave certain modules out if a rule (e.g. list membership) is not met. Right now the only possibility is leaving an awkward white space.

[KNichols]

Ah, thank you @karstenkoehler ! That will do. Much appreciated.

[karstenkoehler · Accepted solution]

Hi @KNichols,

Smart rules can also be applied to email body modules, more on that here: https://knowledge.hubspot.com/website-pages/create-and-manage-smart-content-rules#add-smart-content-...

There currently isn't an option to hide modules based on a smart rule however, you'd have to create two versions of the body, one that includes the article, another that doesn't.

Hope this helps!

[JLoomis]

Hello,

Currently it seems like the only conditional objects that we can use are lists. Is that correct, and if so, is there any plan to expand it to ticket properties?

Thank you,

Joseph