Tips, Tricks & Best Practices

TChappell5
Participant

Colors not displaying on graphs

SOLVE

All of the sudden I have lost the colors displaying on all of my dashboard graphs.  This is not happening for other users but I use mine to create our training docs so it's imperative I find a resolution.  I have cleared by cache/cookies and restarted my pc as basic starting points but nothing has worked so far.  Anyone else encountered this issue with a resolution? Thank you!

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Colors not displaying on graphs

SOLVE

@TChappell5 that means it's a browser issue. Can you disable all extensions and try again? If it works, re-enable them one by one to identify the one that's causing the issue.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

0 Upvotes
6 Replies 6
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Colors not displaying on graphs

SOLVE

Hi @TChappell5,

 

Could you share a screenshot? Have you tried another browser?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
TChappell5
Participant

Colors not displaying on graphs

SOLVE

The one thing I didn't think to do was try another browser.  So it does display in MS Edge, but does not in Chrome.  Below is a screenshot in Chrome.  The data is there but not the colors for the charts.  

TChappell5_0-1730143429717.png

 

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Colors not displaying on graphs

SOLVE

@TChappell5 that means it's a browser issue. Can you disable all extensions and try again? If it works, re-enable them one by one to identify the one that's causing the issue.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
TChappell5
Participant

Colors not displaying on graphs

SOLVE

Hi, 

 

This worked, funny enough though it was the HubSpot Sales Chrome Extension that caused this issue.  Is there somewhere specific I can report this issue?

0 Upvotes
ABurma1
Participant

Colors not displaying on graphs

SOLVE

That's exactly what I installed this week too and am having the same issu.e

0 Upvotes
TChappell5
Participant

Colors not displaying on graphs

SOLVE

I was able to find a workaround by adding our HubSpot page as an "Excluded website" so then it disables the extension when I am in HubSpot and the issue is resolved.

0 Upvotes