All of the sudden I have lost the colors displaying on all of my dashboard graphs. This is not happening for other users but I use mine to create our training docs so it's imperative I find a resolution. I have cleared by cache/cookies and restarted my pc as basic starting points but nothing has worked so far. Anyone else encountered this issue with a resolution? Thank you!
@TChappell5 that means it's a browser issue. Can you disable all extensions and try again? If it works, re-enable them one by one to identify the one that's causing the issue.
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
The one thing I didn't think to do was try another browser. So it does display in MS Edge, but does not in Chrome. Below is a screenshot in Chrome. The data is there but not the colors for the charts.
@TChappell5 that means it's a browser issue. Can you disable all extensions and try again? If it works, re-enable them one by one to identify the one that's causing the issue.
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
This worked, funny enough though it was the HubSpot Sales Chrome Extension that caused this issue. Is there somewhere specific I can report this issue?
I was able to find a workaround by adding our HubSpot page as an "Excluded website" so then it disables the extension when I am in HubSpot and the issue is resolved.