Betreff: Closing a Conversation based on Contact property value

[JCiszewski]

Hi there!

I'm new to HubSpot.

I'd like to know if I can create a workflow which would be closing conversations from my inbox based on a contact propoerty value.

I want to close any conversation in my inbox that has a certain value in the Lead status / Lifecycle stage property.

Thank you for any help.

Best,

Jakub

[kennedyp]

Thanks for the post @JCiszewski! 

I upvoted that post too @JessicaBaskey -- thank you! 

Best, 
Kennedy

[JessicaBaskey · Accepted solution]

Hi Jakub, 

It looks like this is currently an idea on the ideas forum.

This means that as of now there is no HubSpot default action that would allow you to close a conversation with a workflow. 

That being said there is the option of adding custom code as explained by another user in the idea. You could give that a try if you'd like. 

Regardless, I would recommend giving the idea an upvote. 🙂 

Best regards, 

Jess