Chat on subdomains doesn't work

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New Contributor

Hi,

I am trying to embed a chatflow in my website, including a subdomain (https://trader.mercurius.io).

I added the subdomain as an additional one in the "Reports & Analytics Tracking" section; 

but it doesn't appear.

 

I can see it on the main domain but not on the subdomain.

Now the chatbot is targeted to the subdomain only so it doesn't appear on the main domain, but I tested it and it works.

 

Thanks

Mario

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Community Manager

Hi @heckmac,

 

Were you able to resolve this issue or are you still looking for help?

 

Thank you,
Jenny


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