Tips, Tricks & Best Practices

RanceGreene
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Change contact status to "confirmed"

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Instead of clicking the link to confirm their email address, one of our contacts sent me an email saying that she confirmed her email address. How do I change her contact information to show that her email address has been confirmed? 

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karstenkoehler
Solución
Miembro del salón de la fama | Partner
Miembro del salón de la fama | Partner

Change contact status to "confirmed"

resolver

Hi @RanceGreene,

 

You can manually confirm contacts from the index page. This is explained here: https://knowledge.hubspot.com/email/set-up-double-opt-in-for-emails#send-opt-in-email-to-individual-...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solución
Miembro del salón de la fama | Partner
Miembro del salón de la fama | Partner

Change contact status to "confirmed"

resolver

Hi @RanceGreene,

 

You can manually confirm contacts from the index page. This is explained here: https://knowledge.hubspot.com/email/set-up-double-opt-in-for-emails#send-opt-in-email-to-individual-...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.