Tips, Tricks & Best Practices

RanceGreene
Member

Change contact status to "confirmed"

SOLVE

Instead of clicking the link to confirm their email address, one of our contacts sent me an email saying that she confirmed her email address. How do I change her contact information to show that her email address has been confirmed? 

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Change contact status to "confirmed"

SOLVE

Hi @RanceGreene,

 

You can manually confirm contacts from the index page. This is explained here: https://knowledge.hubspot.com/email/set-up-double-opt-in-for-emails#send-opt-in-email-to-individual-...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Change contact status to "confirmed"

SOLVE

Hi @RanceGreene,

 

You can manually confirm contacts from the index page. This is explained here: https://knowledge.hubspot.com/email/set-up-double-opt-in-for-emails#send-opt-in-email-to-individual-...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.