Can we use Available toggle in the inbox section as a trigger or criteria in a worflow?
SOLVEI need to give ticket to the user who has available toggle on in the inblox section. Is there any way I can it in a workflow?
1 Accepted solution
Can we use Available toggle in the inbox section as a trigger or criteria in a worflow?
SOLVEHi @Himalaya1997,
No, the availability of a user can currently not be referenced in a ticket-based or conversations-based workflow.
Best regards
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Can we use Available toggle in the inbox section as a trigger or criteria in a worflow?
SOLVEHi @Himalaya1997,
No, the availability of a user can currently not be referenced in a ticket-based or conversations-based workflow.
Best regards
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
