Tips, Tricks & Best Practices

lindsaylane
Member

Can a prospect see that emails are tracked?

SOLVE

Prior to sending an email with one of our videos embedded to a prospect, we thought we would send the email to ourselves to see what it looks like.  When received, we noticed the email shows "tracked" in it (see image below).  Will our prospects see the word "tracked" like we see below?

 

Hubspot tracking example.PNG

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1 Accepted solution
Josh
Solution
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Can a prospect see that emails are tracked?

SOLVE

Hi @lindsaylane,

 

Your prospects will not see that notification.

 

If they hover over a link, they might notice that the URL contains t.sidekickopen10.com (or similar), but they don't get an alert.

 

Josh 




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

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Josh
Solution
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Can a prospect see that emails are tracked?

SOLVE

Hi @lindsaylane,

 

Your prospects will not see that notification.

 

If they hover over a link, they might notice that the URL contains t.sidekickopen10.com (or similar), but they don't get an alert.

 

Josh 




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

lindsaylane
Member

Can a prospect see that emails are tracked?

SOLVE

Thanks so much @Josh - this is great news. 

Question for you - if a prospect wont see that, why can we? Im sure there is a reasonable explanation for it but it's escaping me right now 🙂

 

Thanks!

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Josh
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Can a prospect see that emails are tracked?

SOLVE

It's showing you because you sent the tracked email.  Here's a screenshot of one of my sent emails:

 

Tracked Email.png




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

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lindsaylane
Member

Can a prospect see that emails are tracked?

SOLVE

Fabulous - Thanks @Josh 

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