Tips, Tricks & Best Practices

PKleian
Member

Can I create a form that doesn't have cookies?

SOLVE

Some of our forms are completed by our staff and some by clients themselves. When our staff complete forms, we have to go through a rigmarole of using a non-tracking browser and deleting hsitory, otherwise we get duplicate clients and data being added to existing client info.

Can I somehow create form that don't have cookies - or better still, turn off the cookies in the staff completed forms?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Can I create a form that doesn't have cookies?

SOLVE

Hi @PKleian,

 

In the Options tab of the form editor, enable the 'Always create contact for new email address' option and the accidental overwriting will stop 🙂

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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View solution in original post

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Can I create a form that doesn't have cookies?

SOLVE

Hi @PKleian,

 

In the Options tab of the form editor, enable the 'Always create contact for new email address' option and the accidental overwriting will stop 🙂

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes