2 weeks ago
Does anyone else here ever experience call quality issues within the Hubspot calling tool?
OR has anyone used the newer RingCentral calling integration successfully without issues?
We are currently using the HS tool and face frequent quality issues despite our internet speed tests coming back fine (HS always points us there). We also have Ringcentral available to us but have not had luck there either. Just seeing if anyone else has similar issues and was maybe able to resolve?
Thank you!
2 weeks ago
I wanted to share some tips on getting the best call quality when using Twilio and might help you narrow down the issue.
I also wanted to invite our subject matter experts to see if they have insight.
Hi @jolle, @Josh, @Mike_Eastwood - Do you have any recommendations for @BDoCarmo?
Thank you!
Best,
Kristen
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2 weeks ago
Thank you! We have tried all of those things a few times now and have passed the speed tests for Hubspot & Twilio. Our reps expereince this with/without headsets and at home and in our office. We are stumped!