Best ways to map customer journey
Feb 28, 2020 4:02 AM
I'm not sure if this is the best place to publish this question but here we go.
We need to map the customer journey of our customers, we are a consultancy and we have many touchpoints along the funnel, at this point we don't know which pieces of content are helping our leads to become customers. We have just some indicators.
What's the best way to map the customer journey or the best practices? Do you know any tool we can use to make it?
Thanks in advance,