Tips, Tricks & Best Practices

aananda
Member

Becoming super admin- All the admins in my company are gone. C

Becoming super admin- All the admins in my company are gone. 

 

I can't get hold of anyone from customer support. The BOT asks me to contact support and support will only let me use the bot

0 Upvotes
1 Reply 1
BérangèreL
Community Manager
Community Manager

Becoming super admin- All the admins in my company are gone. C

Hi @aananda and welcome to the HubSpot Community!

I am sorry to hear that you don't have Super Admins anymore in your account.

For information, you need a paid subscription to have access to the Support Team.

I'd like to share these resources that can help you in this situation:

- You can submit the form at the end of the article "Log in to HubSpot"
- If you have 2FA enabled, you could follow this article "Reset your two-factor authentication" and try the "Lost my device" option maybe?
- This article "Two-factor authentication | Frequently Asked Questions" might be of interest

I hope that you'll get sorted real soon!

Have a great day!
Bérangère


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres! !
0 Upvotes