Is there away to CC a sales person on to a automated email in a workflow?
1 Accepted solution
Hi @WilliamOleson,
Short answer is: no. Unfortunately it's not possible to copy recipients in an automated email. You can send the same email by repeating the action but the emails will be sent as separate threads.
Best regards!
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Hi @WilliamOleson,
Short answer is: no. Unfortunately it's not possible to copy recipients in an automated email. You can send the same email by repeating the action but the emails will be sent as separate threads.
Best regards!
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
Hi, @WilliamOleson ,
Do you mind me asking what is the purpose of CC'ing the sales person? Is that so in case the customer responds, it goes directly to the sales person?
If it's just so the sales person has a copy of it, you can always send the same email to the Deal owner.
The better I understand the end result, the better I'll be able to help. 🙂
Thanks,
Eli
Eli Zheleva
Chief Problem solver @ uspeh | Hubspot Trainer | Hubspot Partner | Community Champion
Still need help? Book a free call with me
| Did my post help answer your query? Help the community by marking it as a solution. |
Have you heard about about HubSpot's Loop Marketing yet?
Plus one on @elizheleva's questions!
I would add, how many contacts are enrolled in this workflow and how many emails is that workflow sending on a daily/weekly/monthly basis. Always conscious about "spamming" internal folks with notification emails that will eventually just get ignored...
Frank
Found my comment helpful? Great! Please mark it as a solution to help other community users.
|
