Tips, Tricks & Best Practices

GClarke0
Member

Auto-Deleting Contacts

SOLVE

We have an enquiry form on our website which auto-adds their information (email, number, name) to our CRM.  This is essential as it gives us the information to follow up on this lead.

 

Is there a functionality that allows us to auto-delete these leads after a certain amount of time (e.g 6 months)? This would be a sufficient amount of time to suggest if 'Lead Status' hasn't changed to 'Client' then it is highly probable that they no longer should be on our CRM.

 

 

0 Upvotes
1 Accepted solution
christopher-RVO
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Auto-Deleting Contacts

SOLVE

@GClarke0  This functionality has just been released in public beta. In your account if you navigate to Product Updates>Betas>Workflow action to delete contacts, you can join the beta and enable this functionality to be an action in a workflow.Screen Shot 2022-10-03 at 3.17.11 PM.png


Christopher Barnett - VP of Revenue at Aptitude 8


View solution in original post

2 Replies 2
deepikaverma
Guide | Partner
Guide | Partner

Auto-Deleting Contacts

SOLVE

Hi @GClarke0 ,
Yes, you can do that, go to workflows > action > Delete Contact.

deepikaverma_0-1664866206588.png

If it is not visible to you then, make sure you are Super Admin and join this feature from the product update
section > Product Updates>Betas>Workflow action to delete contacts
I hope it helps!
Thanks!

christopher-RVO
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Auto-Deleting Contacts

SOLVE

@GClarke0  This functionality has just been released in public beta. In your account if you navigate to Product Updates>Betas>Workflow action to delete contacts, you can join the beta and enable this functionality to be an action in a workflow.Screen Shot 2022-10-03 at 3.17.11 PM.png


Christopher Barnett - VP of Revenue at Aptitude 8