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Ask Us Anything! HubSpot Customer Success Leaders Answer Your Questions
05-03-2018 12:27 - editado 05-09-2018 10:34
We know how important your customers are to your business, so, to celebrate Customer Appreciation Week leaders from HubSpot's own Customer Success Team will be answering your questions next week on how to enage, guide and grow better customers. Some topics of interest include:
- How to provide exceptional customer service
- Why creating a great customer experience matters
- Key customer satisfaction metrics to track your customers' loyalty
- How to scale your customer success teams as your business grows
This AMA will start on Wednesday, May 9th at 7:00 AM EST. David, Emily, Colleen and Eva will be answering questions between 7am - 5pm EST. Feel free to start adding questions now, and the team willl begin answering them on Wednesday.
David Hunt (@davidjosephhunt) Emily Haahr (@ehaahr)
Director, Global Frontline Support VP, Global Support & Freemium Services
Colleen O'Sullivan (@ColleenOSul) Eva Klein (@evaklein)
Director, EMEA Customer Success VP, Customer Success
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