Tips, Tricks & Best Practices

agaved
Participant

Adding to a property via form without overwriting old value

SOLVE

Hi

I am in an ONG that provides training and consultancy services to small entrepreneurs in Brazil and we are implementing Hubspot Free Tools.

We work on a project basis, and we have entrepreneurs that are included in various projects. I would like to keep all projects attended by an entrepreneur in a property (let's call it "Projects Envolvement").

To easily gather this information I thought to add an hidden field with the project name in the project admission form, but doing so I would only have the last project stored in the property.

Is there a way to have this information added to the existing value of the property without overwriting its contents? Or is there a better way to handle this case?

Many thanks in advance

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Adding to a property via form without overwriting old value

SOLVE

Hi @agaved,

 

This is unfortunately not possible at this stage. The default behavior of form submissions is to overwrite instead of append. This cannot be changed.

 

The only workaround that I know of would require a workflow. One property is used in a form, a workflow then appends the new value to a second property. (Appending values is an option in workflows.) Workflows are however only available in Professional and Enterprise licenses.

 

Other users have requested this option in the HubSpot Ideas section of the community: Append properties from form submissions You can upvote the idea and comment with your own use case. The product team reviews these suggestions based on popularity.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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2 Replies 2
agaved
Participant

Adding to a property via form without overwriting old value

SOLVE

Karster

I understand... I upvoted the proposal you mentioned,

Many thanks for your prompt reply.

   Adriano

 

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Adding to a property via form without overwriting old value

SOLVE

Hi @agaved,

 

This is unfortunately not possible at this stage. The default behavior of form submissions is to overwrite instead of append. This cannot be changed.

 

The only workaround that I know of would require a workflow. One property is used in a form, a workflow then appends the new value to a second property. (Appending values is an option in workflows.) Workflows are however only available in Professional and Enterprise licenses.

 

Other users have requested this option in the HubSpot Ideas section of the community: Append properties from form submissions You can upvote the idea and comment with your own use case. The product team reviews these suggestions based on popularity.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.