We have scheduled activities for our clients such as quarterly business reviews, areas in the organization that we want to nurture specific relationships. Our customers are tiered according to their revenue size when a Sales deal moves to closed-won. Once the company receives a tier, we have standard account plans that need to be executed on the account such as "Check-in 30 Day" and "Onboarding Call" with the correct due dates.
What is the best way to track and manage account plans?
It's a great question, we put together a short video on some best practices when it comes to managing account plans in HubSpot, this is based on what we see across our customers. The Queen may or may not be one of those customers 🙂