Accept all cookies

[TMouchart]

Hello,

Is it possible to change the default behavior of the cookie policy so that when a user click on Accept, it accept all cookies?

Currently, clicking on "Accept" only enable the necessary ones
A user needs to do Customize -> Accept All to accept all cookies.

[TMouchart]

I created a new cookie policy and it does not fix the problem

The default values of Analytics, Advertisement and Functional are not configurable (always set to false)

[TMouchart]

Indeed, but this is behind the "customize" button. Which means it requires 2 steps.

Users click on "Accept" thinking it accept all cookies, while it does not, leading to not being properly tracked by our marketing tools

[DavidDennison]

Ahhhh I see what you mean. Try to create a new cookie policy and see if that works! Sometimes different things in HubSpot just need a reboot.

[DavidDennison]

You can set up the "accept all" button.

Find out how to do that here: https://knowledge.hubspot.com/reports/customize-your-cookie-tracking-settings-and-privacy-policy-ale...

If you could provide screenshots of your cookie policy, it could be easier to help you!