why you suspend our accounts?

HostSailor
Member
 
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karstenkoehler
Most Valuable Member

Hi @HostSailor,

 

Which email address did you use to contact HubSpot about your billing issue? For billing-related questions, you can contact billing@hubspot.com.

 

You might also find this helpful: https://knowledge.hubspot.com/account/billing-and-payment-faqs

 

Hope this helps!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


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HostSailor
Member

Hello again,
     we using " ritche@hostsailor.com  "
please we need to solve this issue because our business affected because your delay.

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karstenkoehler
Most Valuable Member

Hi @HostSailor,

 

My apologies for being unclear. I meant the HubSpot email address that you contacted about your billing issue. You would have to email billing@hubspot.com.

 

(I do not work for HubSpot.)

 

Best regards!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

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