why you suspend our accounts?

[karstenkoehler · Accepted solution]

Hi @HostSailor,

My apologies for being unclear. I meant the HubSpot email address that you contacted about your billing issue. You would have to email billing@hubspot.com.

(I do not work for HubSpot.)

Best regards!

[HostSailor]

Hello again,
     we using " ritche@hostsailor.com  "
please we need to solve this issue because our business affected because your delay.

[karstenkoehler]

Hi @HostSailor,

Which email address did you use to contact HubSpot about your billing issue? For billing-related questions, you can contact billing@hubspot.com.

You might also find this helpful: https://knowledge.hubspot.com/account/billing-and-payment-faqs

Hope this helps!