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GSticks
Member

want to disable the sound when I send a chat message

SOLVE

Hello!

 

I want to disable the sound that plays when I reply to a chat message. I still want all the other sounds for notifications, but this sound is not a notification; it just plays when I send a message. And it's annoying!

0 Upvotes
1 Accepted solution
Josh
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

want to disable the sound when I send a chat message

SOLVE

Hi @GSticks,

 

There is a setting in notifications that allows you to customize sounds or turn them off.

Screenshot 2024-11-22 at 8.54.27 AM.png This should do the trick. 

 

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer

View solution in original post

2 Replies 2
GSticks
Member

want to disable the sound when I send a chat message

SOLVE

I believe the notification you showed in the screenshot is for all chat replies, like when a customer replies to a chat. The noise (which is not shown on that notification page) is happening when I reply to chat.

0 Upvotes
Josh
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

want to disable the sound when I send a chat message

SOLVE

Hi @GSticks,

 

There is a setting in notifications that allows you to customize sounds or turn them off.

Screenshot 2024-11-22 at 8.54.27 AM.png This should do the trick. 

 

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer