swim lanes by customer?SOLVE
Apr 30, 2020 12:43 PM - edited Apr 30, 2020 1:43 PM
Hi, first post. We are trialing service hub as a method for tracking current customer status and open tasks.
Is there a way in the trello-style view to group tickets into 'swimlanes' (going horizontally left to right), so that each lane contains all tickets for a given customer?
This will provide extremely valuable separation of tickets between customers so we can gauge which customer has the most open tickets / needs the most love etc.
Solved! Go to Solution.