redundant mails in the inbox

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is it possible that we only see our received Mails in our Inbox not the ones we sent ?
We don't have to see the ones we have already sent.

 

 

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Community Manager

Hi @Betti,

 

Are you referring to emails in the conversations inbox or on the contact record? 

 

Generally speaking, the email conversations in the conversations inbox should be categorized by incoming emails, however any responses sent through that thread will be shown there. 

 

These responses can be deleted manually from the contact record as well.

 

Thank you,

Jenny


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