problems with (maybe plug in)

[topsolutions]

Dear sirs,

it happened to my site  that has a pop up live chat + chat flow that when i use some browsers like chrome and edge on pc and safari on ios the home page keep on uploading the page for a long time and at the end it stocks without showing the page.

This doesnt work on all the devices.

do you have any suggestion about the problem?

[kvlschaefer]

Hi @topsolutions,

Thanks for reaching out! 

I wanted to add some experts to our conversation - @Olivia_Bagnall, @warrendavey, @StefaniUAT, @Kevin-C, @karstenkoehler - Do you have any tips for @topsolutions?

Thank you!

Best,

Kristen