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launching chat from a link
SOLVEFeb 13, 2019 12:03 PM
We would like to be able to launch the chat conversation from the click of a link. We have a couple of uses cases on our e-commerce site:
1) is the "Talk to an Expert" link on our product description pages like here:
https://zogics.com/gym-wipes/antibacterial-gym-wipes-z800-4-rolls-case
(located under quantity option and above add to cart button)
2) the "click here" text link after "Chat:"
3) In our footer - the live chat option
We migrated our chat service from SnapEngage - and we used to use JavaScript to make this happen.
<a onclick="return SnapEngage.startLink();" href="javascript:void(0);" title="Talk to an Expert">Talk To An Expert</a>
Does anyone know the equivalent on click link for the HubSpot chat? Or an alternative solution?
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Accepted Solutions
Feb 13, 2019 4:58 PM
Try this ...
<a id="click-to-chat__cta--text" class="cta cta--blue" style="margin-top: 20px;" onclick="window.hubspot.messages.EXPERIMENTAL_API.requestWidgetOpen();">Chat with Sales</a>
Note: HubSpot is a constantly evolving platform. Please check the date of each post and view all solutions in that context.
-- Visit
Hope that helps.
Be well,
Frank
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