forwarding email for creating tickets, the same as Contacts in Hubspot

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Regular Contributor
 We have been using Zendesk. They have a feature where we can forward an email from the client to an email address & it would create a ticket from that, but for the person who emailed me. In hupspot it creates a ticket for me and assigns me to it haha. Is there a way to change that?
 
1 Reply
Esteemed Advisor | Diamond Partner

Hi @huddlehouse

 

I don't think this is supported currently, but its a great idea. I recommend you post it over in the ideas forum and see if other people agree with you. 

 

Hope this helps.


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Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner