forwarding email for creating tickets, the same as Contacts in Hubspot

Regular Contributor
 We have been using Zendesk. They have a feature where we can forward an email from the client to an email address & it would create a ticket from that, but for the person who emailed me. In hupspot it creates a ticket for me and assigns me to it haha. Is there a way to change that?
1 Reply 1
Community Thought Leader | Diamond Partner

Hi @huddlehouse


I don't think this is supported currently, but its a great idea. I recommend you post it over in the ideas forum and see if other people agree with you. 


Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies